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We want to make sure you are getting the most you can out of G2. Get answers to some common questions below!
Once your review is approved, you will receive an email containing your gift card. You can also view all of your earned and pending rewards under the "My Rewards" tab in your profile.
There are multiple methods for logging in to G2 in order to complete a review, so, make sure you use the same method you’ve used previously. If you signed up using email and have forgotten your password, you will be prompted to reset your password after you attempt to log in. If you signed up using LinkedIn and have forgotten your password, you’ll have to reset your login information on LinkedIn. Still having issues logging in? Send a screenshot and description of the issue to outreach@g2.com.
We ask that you allow up to two full business days for a gift card to appear as we read every review that is gathered for quality assurance. Once your review has been moderated and approved, the reward will be sent to the email address associated with your G2 account. You can also view all of your earned and pending rewards under the "My Rewards" tab in your G2 profile.
When reviewing a software, the screenshot upload option will appear when you select that you're a current user on the first page of questions. Our moderation team uses screenshots to verify reviews, but rest assured these images are never shown on the public site or shared with anyone else. Screenshots should include a username, company name, or other proof of business so that our moderators can see the product in use. If necessary, sensitive information can be covered or blurred as long as the screenshot is still useful for verification.
Yes! We have a limit of five gift cards per user.
You can change any of your email and notification preferences under the "Email Addresses” and “Privacy” tabs in your profile.
Great question! We ask that you provide a LinkedIn or business email so we can verify that you are a professional and you are not an employee or competitor of the software you’re reviewing.
You can update or edit your review here. Simply click “Edit my review” to the right of the review that you want to change.
If you don’t feel comfortable leaving a review with your name attached, you can absolutely make it anonymous. Near the bottom of the review form is a checkbox that says "I would like this review to appear as Unattributed." If you select this option, your name and image will not be public on the review.
We strive to be an all-encompassing resource for reviews on B2B software and services. If a product or service is not on our site, we want you to add it. You can do so here. Once you have submitted a product, service, or hardware, our team will review it ASAP and if they find it belongs on the site will upload it immediately.
Some gift cards are only eligible for users in specific countries. We send out virtual Visa cards that can be converted to your local currency.
You can update the list of software and services you've used for work by selecting the "Software I Use" button in the menu in the upper right of the screen. This helps us better tailor your experience with G2 Crowd.
Though we would be sad to see you go, you can deactivate your account from the “Deactivate” tab in your profile.
A valid business email address is an address that reflects both your name and legitimate place of work. Some common business email formats are: mmongoose@company.com, monty.mongoose@company.com, montymongoose@company.com.
You can leave a review right here! Search for the product you’d like to review and get started by clicking the “Write a Review” prompt on that page.
You can view all reviews you’ve started and submitted in your profile.
Nope! If you use dozens (hundreds?) of software or services for work, you can review all of them! Remember that we can only accept reviews based on a person’s recent professional experience with the tool.
When you submit your review, it goes into our moderation queue. Each review is individually checked by our team of moderators to verify that it comes from a real user with experience. We make sure no reviews are submitted by employees of the company being reviewed or its competitors. The moderators check over the answers, the screenshot if one was submitted, and the reviewer’s LinkedIn profile or business email to ensure the review's validity.
Once we approve the review, it will show on the product’s profile. Our review moderation process can take up to two business days. Once your review has been approved, it will become public.
When you submit your review, it goes into our moderation queue. Each review is individually read by our team of moderators to verify that it comes from a real user. The moderators check over the answers, the screenshot (if one was submitted), and the reviewer’s LinkedIn profile or business email to ensure the review's validity.
Once the review is approved, it will show on the product’s profile. Our review moderation process can take up to two business days.
The reviews on our site are used by thousands of professionals every day to help them choose new business solutions. Reviews from real users like yourself give crowdsourced insight to your peers who would otherwise be left to rely on a biased sales team. The reviews on G2 are also used by the software and service providers themselves as an avenue of direct feedback.
Unfortunately, no. To ensure a unique experience on the site, we can only accept fully original reviews based on a user’s experience with the software in a place of work.
If you click on the user's name and go to their profile, there is a green button that says "Contact User" under their image on the top left.
On the left side of each product page, there is a green button on the top right that will let you ask the vendor a question. You can also click the orange button beneath the logo on the left side of the page. Both of these options will let the product owner know you're interested in reaching out.
We have over 50,000 different software and services on our site. Some products have more than 500 reviews while others have none at all. In order to spread your wealth of knowledge, we try to encourage users to review products with fewer reviews to receive a gift card.